1. Payment: Training Courses will not go ahead until full payment of invoice is received and cleared or as otherwise agreed. See Point 9 – Payment Terms

 2. Acceptance of Contract: Email confirmation will be sent to the person booking the training along with the Terms and Conditions and Invoice for payment. It is taken that the person booking the training, and by representation the organisation, accept the Terms and Conditions. Any questions or queries regarding the Terms and Conditions and the Acceptance of the Contract should be directed as per the contact details for J M Training and Consultancy given at the end of this document. 

3. Cancellation: 

3.1  Where J M Training and Consultancy need to cancel a course (due to ill health and/or other unforeseeable reasons) we will endeavour to rebook your course at the earliest opportunity that is workable for both parties.

 3.2  If you cancel the booking for the course: A. Over 14 days prior to the start of the course, no payment is required. Any monies paid for the course will be refunded. B. 14 days or less prior to the start of the course, the full course fees remain payable.

 4. Exclusions and forfeits The facilitator delivering the training course has the right to exclude any delegate in a party if they are: A. Under the influence of drugs or alcohol; B. After warning, continues to disrupt the course; C. After warning, continues to bully, victimise, or discriminate any other delegate/s. 

5. Refunds No refund will be payable if the delegate fails to arrive, arrives late, leaves early, is excluded, otherwise fails to complete the course or fails to achieve the criteria presented. This includes failing any tests or assessments.

6. Arrival Times Please arrange for delegates to arrive at least 15 minutes prior to the start time of the course for registration and with suitable Personal Protective Equipment (PPE) as listed in the confirmation of training course letter. If a delegate arrives without suitable PPE, you will still be charged but training will not be allowed to go ahead. 

7. Venue Standards If you have agreed to provide the venue, equipment and/or materials, (including PPE) and they do not meet regulatory standards, we reserve the right to cancel the course and invoice the full agreed course fee. Where the course being delivered is GCM De-escalation & Physical Intervention you must ensure that the room size and ventilation is appropriate for the group size being trained. This will be checked on the day by the Course Instructor. 

8. Copyright: 

   8.1  Notwithstanding receipt of full payment from you, all rights of ownership to materials prepared by us, whether written, audio, video, or     digital or otherwise shall remain our property. Copyright and distribution rights are reserved at our sole discretion, except where those rights   are expressively stated in writing to have been waived or where the contract between us expressively provides or where the material is so   endorsed by us. 

   8.2  We however, grant the right, without prejudice to its position under the previous paragraph, to you to copy any material provided by us as part of work wholly commissioned by you provided that distribution of the copies is exclusively within your organisation.

 9. Payment Terms

   9.1  All invoices should be paid no later than close of play 7 days from the invoice date. 

  9.2. Where the training date is less than 7 days from the invoice date, payment will be required on receipt of invoice by the client.

10. Liability for Advice Given: We provide information, advice and service in good faith based upon information available at the time and hold professional indemnity insurance against negligent errors and omissions in respect of advice given by us. However, we will not be liable for circumstances where you have failed to provide full and clear information that was apparent or relevant at the time or where you decide not to accept our advice in making management decisions.
Should you have any questions regarding the Terms and Conditions please contact us direct using the contact details below:

Telephone number: James Morris (Director) – 07565 084221

Email: jamesmorris01010101@gmail.com